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Our Client Value Manifesto

We know you’re smart and can participate as a partner in your legal issues.  They’re your legal issues, after all.  We may be experts in employment law, but you are the expert in your business/career.

The Client Value Manifesto is our commitment to each client to match the delivery of our legal services with your specific needs and expectations. The online world is now full of fantastic resources and many clients can get a huge headstart on their own.  Our value to your legal matter is our down-to-earth client services, strategic advice, and our ability to sort through the details and noise with our experience and expertise.

We have been a virtual firm since 2017 and built the firm as a data-driven, digitally collaborative platform from the start. We relentlessly push to improve internal workflow and automation to deliver as cost-effective legal services as possible. We have eliminated the duplication, hand-written notes that get lost and the repeated data entry of a traditional firm. We focus on daily internal human collaboration and constant legal training through emails, our various chat rooms and video calls to deliver you the most effective and cost-efficient legal services possible. We’re a group of passionate and compassionate humans using tech, modern workflow and a non-traditional law firm infrastructure to solve your problems in a new way. 

This is our commitment to you…

#1 Keep it Real

Workplace disputes can be quirky, weird, hard and not just about the money.  The solution has to be a balance of real-life common sense and legal nerd analysis. We have a robust online platform to support efficient service delivery and to get us quickly talking and problem-solving together.

#2 Listen

We will listen to you – like, really listen to you – to make sure the legal advice and work is within the scope you want and need (based on your opinion not ours). We gather info and data about your matter through our platform systems to avoid broken telephone and repeated efforts on your end.

#3 Scale the Scope

We scale the scope of legal services to match your expectations and needs. No over-lawyering.  We’re here for the long-run.  We invite you to actively participate in the process to keep the costs down, and can scale our services up or down based on your wants and needs.

#4 Be Collaborative

We invite you to actively participate in your legal matter. We will talk with you, not at you, and will collaborate with you to achieve your workplace law goals. We invite you into our tech-driven automation systems to efficiently share docs, data and context.

#5 Be Transparent

We believe in full transparency with you. The purpose of our client portal is to share access and control of your documents, your invoices and your legal matter. Our digital systems help share the docs and data easily, to keep you abreast of our work on your matter and to try to drive down your costs wherever we can.

#6 Ease Stress

Legal issues are only fun for lawyers. Workplace discord takes its toll and interferes with your business/career. We share the weight of your stress and help you to sort through what is overwhelming you. Our grounded, practical solutions reduce the stress and emotional impact of your workplace issues. Our tech systems help move things along faster so you can get back to business/work.

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